restoration hardware daybed

Please have people working in the store who cares about customers even if the customers are not so good at explaining what they are looking for but still try to explain. Overpriced crap! Luckily for us, the delivery company that they used to deliver this tub scuffed both ends of the tub. I am on my second kit. I'll be posting an update when it's all set up:) Thanks Cliff! Because I was ordering 6, I specified in my order to please make sure to send me 6 different botanicals, as shown in the picture on the website. A good thing to do, but a bad reason to have to do it. The sofa had a flaw in the fabric so RH said they would replace it after I sent photos to them . Brand: Very good. Free shipping available These people a rude and don't care a bit. $26.40, $30.00 The pros: Artfully designed and styled outdoor furniture pieces. Fill out the requested information. They do not have any stock of most items. First they lied to me as to the shipping date, 12/27/2013. 15 watching. She is my go to girl now for any RH needs!!! Imagine my surprise that it was on sale. I walked in wanting to purchase some side table lamps but had no one ever came up to offer their assistance. We've recently updated the Chairish, Inc. Our global marketplace is a vibrant community of real people connecting over special goods. The pros: Chic and refined dining furniture. Seriously what the heck is wrong with this concept?! We couldn't be there in time, so we told them to return the pieces. Mostly everything is ordered through their catalog, and there are very authentic and helpful complimentary design services from people that really know the products to guide you to a design you really like. Restoration Hardware Replica 3D Glass Framed Wall Art Folded Paper Flower Ballet Dress 11x14 - White Halter ad vertisement by NadiasPaperStudio. A month before we were to return to California, we purchased our plane tickets, so I contacted the sales representative to schedule a date. What is wrong with us for buying it without being certain. Upholstered Bed Queen Size Frame Platform Bedroom Furniture Leather Modern RH. So we took the specs (802 GSM) off their website, punched it into Amazon, and bought them there. $32.79, $40.99 I haven't been to a restoration hardware in a long time but I was disappointed they didn't have all the drawer pulls and stuff I thought was hardware. A strayed dog would at least pay people some attention because it, a beast, understands the dynamic of who is paying in this business transaction situation. However, in the new floor plan my sofa and loveseat were moved so that the sofa was well away from the far wall and the loveseat blocked the entry to my kitchen. Went there the other day for the first time despite the reviews. Leave a Comment. They refused to do anything about it and it's only gotten worse. None of the furniture on the floor is available for sale? Seriously!!!! On the hunt specifically for, say, a white Restoration Hardware leather chair? Delivery was also amazing and efficient. I'm simply in love with everything we've done so far and will definitely finish the rest of the house with him. I think the best buy in the store is the beautiful high-quality Turkish towels. Again, I left pissed. I called RH customer service new accounts again: the woman who answered couldn't have been more disinterested. There's none to be found within these walls. In 2020 alone, purchases on Etsy generated nearly $4 billion in income for small businesses. Had I known this, I NEVER would have gone to the post office and shipped it back. I purchased outdoor furniture for over $22,000 (after a big discount). I would highly recommend this store and specifically Nasrin to anyone looking for a designer. Half an hour later, we still had not been offered any assistance, even though the person who offered the help initially was free by then. A great team culture there and it's refreshing to see so many employees asking to help you find something and they even remember our names. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. Strangely the coffee table specified was shagreen and the end tables and lamps were heavy metal and very industrial looking. Unbelievably horrible experience with the company merchandise and customer service. I had been to other locations prior to coming here. I had a rare incident happen with a Vintage French round side chair that I purchased from the Pleasanton Outlet store. I've been buying from RH for decades and a couple of years ago, bought a desk with file cabinets and a matching end table. We were told that the tub is custom made so it will take a while to make the tub. Martha Hacking was awesome! A subpar furniture store that ironically places its importance over its projected image. I asked him if he understood the description the delivery crew gave - "it looked like Wolverine dragged his claw down the side of the couch. " Page 1 of 3. Love this place. You have to order them. Initial response from customer support said could not help because it was very subjective. They were supposed to unpack it for inspection. Bad customer service destroyed my loyalty to this brand. Thinking this had to be in error I sent a note to the designer and so she could see what I was seeing I actually moved the existing furniture to what was specified in her floor plan and included a photograph with my email. Even so, there has been some mixed shopper feedback with regards to the sales experience and perceived quality and durability of certain pieces, particularly in light of the higher price points. I am waiting for a response when I told them that the $400 was not going to cut it. Cliff is AMAZING. Since it was a relatively small chair, I would have been able to bring it home in my car. The guy who greeted us at the door said none of the chandeliers give off good light. :(. Christina was also a huge help! My vanity is already chipping (it's maybe 3 months old). Just for the name brand? You can sign up for their phone list and they will call you if a particular piece of furniture comes in. RH unilaterally changed that to Tuesday the 16th. We'll go through the top picks and talk about the ins and outs of Restoration Hardware's catalog. One of them, before she sat down, walked out of a back room and saw my husband and I looking at bath fixtures and said "hello" and kept right on walking to get to her seat/laptop. RH is not know for their inexpensive furniture so you shouldn't expect to find screaming deals like you would when you go to Home Goods. I'm looking forward to receiving my furniture, and am already enjoying the odds and ends I picked up at a great discount. Jules is a fantastic manager! Its handcrafted frame features an aged wood finish, while the wrapped back and side panels are upholstered in stain-resistant fabric. Why advertise "in stock" items that are, in fact, broken? See Our Top Choice For Bedding: Resident HomeUnlock The Coupons. I want to be able to see their furniture etc. We have ordered many items over the years from RH and been satisfied so I thought when I ordered exterior lights that it would be just the same. When we came back we decided it wasn't worth the cost due to condition. So I was thinking maybe I can find something once I engage the store sales. Happy Hunting! or Best Offer. Restoration Hardware St. James Sleigh Daybed. I have read and accepted Kaiyo's We couldn't thank them enough for making the process so easy and painless for us! If you like beige, off-white, gunmetal gray, vanilla, eggshell, ivory, etc., you'll feel at home. I'm giving 1 star for the excellent delivery process. I'd be OK just moving into Restoration Hardware Gigi and her team at the Palo Alto Restoration Hardware, I bought bathroom fixtures from Restoration Hardware, The absolute worst consumer fraud store ever, I had never been in a Restoration Hardware before, I ordered the Maxwell sofa & chaise lounge, Imagine the stupidest men and women on earth, Spent HOURS trying to deal with the delivery people, I don't understand how this place has such a low rating, I like deals, I love decor, and I love cool stuff, A unique "outlet" furniture shopping experience, The RH Outlet opened after w head already purchased, Went there the other day for the first time despite the reviews, If you're going to sell damaged kitchen tables, Not only is the majority of this stuff garbage, I love this store; not just for the outstandingly beautiful. Share. I followed her suggestion and received another letter from Comenity Bank saying that I would now need to wait until February 10 before reapplying. Very laidback, but with a keen eye for what's possible with unique pieces. NFF. Search all designers of Abdominals benches in Italy on Archiproducts: discover the catalogues, technical sheets, prices and new features The workers at the Vacaville and San Anselmo locations are FAR more helpful. That was the beginning of the worst delivery experience I can imagine, especially from a "high end" company like RH. I mean, I do like your style, but a little splash of something bright and cheerful wouldn't kill you. Photos. and our support team is here to help daily from 9 AM ET - 9 PM ET. Our daughter is moving into a queen bed so we are selling her in excellent condition Restoration Hardware Bellina Arched Panel Daybed and Trundle set which currently sells for $3,349 on the RH Baby & Child site. Finishing hardware included for two attachment options. Again, if this is your hobby then buy this furniture. 90" W x We were served quality water while we made some final decisions in private and she picked up paperwork. Also, I never like when people say, "I SAVED _____ DOLLARS!" Upon receiving the third sofa/chaise several weeks again (November 2019), the chaise still had the seam and I refused delivery. I wish I had read these reviews before going to what WAS a favorite store at 3PM on a slow Sunday afternoon with my daughters, for what I anticipated as a fun shopping trip. After numerous emails, I was finally directed to Jennifer Moss, who apparently didn't care about customer at all, and never really wanted to help. BUYER BEWARE! Looking at the slats, they aren't even made of wood. Good news! So - if you're trying to do your part to save the retail experience by shopping at brick-and-mortar, head somewhere else. Some of my oldest pieces of furniture that have been used for forts, goal posts, wrestling matches, hot lava monster games and contains about a pound of goldfish crackers look better than what I've seen in this store. Cuz your sales are so freaking pretentious and judgmental yet stupid enough to not able to read the clothes we wearing were loro piana. They make what we do possible. All they'd have to do is put a single sentence on the enclosed return slip AND a sentence on the website clearly stating the policy. We decided we would go to the Palo Alto store to see the wood colors in person and place the order at the store with a live person who could answer questions. Used (normal wear), Very nice soft leather Restoration Hardware daybed bench. I contacted them and they said I must have put something caustic in it. Okay Thursday the 18th I get a call, and surprise surprise, the replacement table (which already should have been identified as in perfect condition since it was to replace a broken table, right), was itself also broken. The manager was unhelpful, rude and condescending. I have had a hamper on back order since May!!!! I agree with other reviewers that this cannot be mistaken for interior design, but I thought I would take advantage of the available help to purchase new coffee and end tables, lighting, and artwork for my great room and to work with my nearly new Restoration Hardware sofa and loveseat. Shop elsewhere, unless you enjoy wasting your time and getting pissed off. I'm done with this business. This convo went around in this same circle one more time before I said forget it and walked out out. It like a bed bath and beyond shut down, moved out and forgot to do the post clean out move. From handmade pieces to vintage treasures ready to be loved again, Etsy is the global marketplace for unique and creative goods. services, you're letting us know that you've read and agree to the changes. And within a couple of months the sofa was spotted (even a drip of water leaves a stain), nobody can eat or drink anywhere near itand the pillows are a mess. A few minutes later, we were over at the couch moving cushions around to try different lighting. But when I got there it was a lot of over priced damaged furniture. Kaiyo is the most sustainable way to buy and sell furniture. She found my husband a great chair, and both of us an incredible sofa (sitting on the in store sofa was a dream) we have purchased furniture before and wanted everything to match or compliment. None of the furniture on the floor, My overall experience with this store was decent, My husband and I went here to buy our first brand new couch, Unbelievably horrible experience with the company. Do you like refinishing furniture by yourself in your own home? They have high turn over. I've been coming into this location trying to buy a couch for literally 3 months. Dimensions are approx. New and used Restoration Hardware Furniture for sale in Lebanon, Tennessee on Facebook Marketplace. I shouldn't be having to hunt for an associate and beg them to take my money. Also, the white-glove delivery service that was standard was awful. I have no idea why they don't have a higher rating. Salesman: Do you want to buy this one? I need a dining room table and chairs and decided to visit this showroom. Love restoration hardware outlet! (10% off), Sale Price $2,732.80 I was so upset with his lack of caring and ridiculous excuse for not wanting to help us, we walked out. It's going straight in the trash. They get deliveries twice a week. CBD has reopened for in-store shopping and will continue to have 24/7 online shopping available. for each one." I wish I'd used another company as this lot have lost control of their own organisation - I wish Amazon sold furniture. I find it completely useless and environmentally irresponsible. My husband and I went here to buy our first brand new couch! (12% off), Sale Price $5.29 securely stored in our temperature-controlled warehouses. When it comes to your own comfort, your own body is the only North Star. Unbelievably snobby sales people. Stillthat doesn't mean things can't have price tags. My review is for Cynthia who made my Saturday. Selling for $450. I told her yes, and she said someone would be by to help us as soon as possible. RH Wynne Slipcovered Full Daybed. I'm guessing it is because I'm young and they think that I can't afford anything in there. Restoration Hardware should have better standards even for an Outlet store. We ordered their Piedmont Pedestal Soaking tub and tub fill with handheld shower ( restorationhardware.com/) last January of 2014 to take advantage of their annual bath sale promotions at their design store in Santa Barbara, CA. you see is exactly what youll get. Spent HOURS trying to deal with the delivery people ..so rude .. left me on hold several times for over 20 minutes. Thank you for the excellent customer service! My bad. $275.80. I called the Walnut Creek Store to ask for clarification. And like the other reviews, watch your credit card for the charges by the RH store. They have alot of brand new items that that are straight out of the boxes and the prices are very affordable for the quality of furniture, so thank you RH corporate! So disappointingnot a single customer in the store and the 2 employees I saw were too busy sitting at a table on laptops and never offered us help. I've been a fan of RH furniture for years, love the design and quality. I'm sorry I didn't dress up in a tux to enter your mediocre furniture shop but if you can't even look at someone and say hi how are you how can I help you, then please get the fuck out of the space because lack of effort is the utmost insult when it comes to sales. They seems to sell mostly furniture and chandeliers. The deterioration started a year after the purchase. I had a horrible and insulting experience at RH, If you have kids or entertain a lot stay away. It was helpful to see the table and chairs and light fixtures in person. Amazing furniture, wonderful staff! Even the stuff on sale. So, I called and they sent me new ones (again a few yellow roses). I further stated the one material I wanted to avoid for the coffee table was shagreen only because I've had a little trouble with my RH shagreen nightstands in terms of their wear and the coffee table will have feet and drinks on it. Also when you return items, be careful to document everything. This is by far the best restoration hardware outlet!! Shop our Excellent Inventory of Newly Made and Vintage Restoration Hardware. I know what you're thinking, "Gosh, that's f'd up." Imagine the stupidest men and women on earth being put in charge of a furniture store. RH shoppers tend to be happy with the selection of elegantly designed lighting options, but there has been some mixed feedback when it came to the in-store shopping experience. Crated. Because of the great deals at RH Outlets, they usually have an as-is, no returns policy. Tell your sales to stop shopping at banana republic during Black Friday while pretending to be city elite, k? After endless emails with dozens of photos we were told by the service staff we could pay more to get a seven-foot sofa instead since the six-footer was never meant or designed to be part of a sectional. Etsy is powered by 100% renewable electricity. At Pottery Barn I was asked by no less than 2 people if they could help me find anything after getting 15 feet into the store. Overall my experience was stellar. What I put in it was a bar of soap! Furniture shopping is an oftentimes tedious and mundane task. Do not, do not, do not. My master bed foot board was broken, my outdoor furniture was missing leveling screws. In fact, they went above and beyond to make sure that we are taken care. Was: $394.00. There were two sales girls standing there who said absolutely nothing. Nickel plated. Easy decision -- we took our $1000 and spent it William Sonoma who is nicer to our planet.

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